Operations IQ · Add-on Module

"Your operations data is already in your ERP. Operations IQ turns it into a morning standup your whole network can act on."

Every site.
Every shift.
One view before 7 AM.

Operations IQ consolidates SQDCP performance, on-time shipment, daily order triage, and production capacity from every ERP and every plant into a single operational view. Know where you're at risk before the shift starts.

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Marquis IQ · Operations IQ
MIQ 801
SQDCP ON-TIME ORDER TRIAGE CAPACITY LHV
DAILY OPERATIONS SCORECARD. ALL SITES
SAFETY
0
On Track
QUALITY FPY
97.3%
Monitor
DELIVERY OTS
89%
Monitor
COST A/E LABOR
107%
Alert
PEOPLE OPEN POS
2
Stable
ON-TIME SHIPMENT. ROLLING 30 DAYS
OTS TREND (R12M)
89% Target: 95%
95%

The operations problem

The data exists. The insight arrives after it matters.

Five sites. Five SQDCP spreadsheets. Zero alignment by 8 AM.

Every plant tracks safety, quality, delivery, cost, and people its own way. By the time corporate ops gets the week's data, the week is already half over. There's no shared view, no early warning, and no consistent benchmark across the portfolio.

Past-due orders surface at shift handoff, not standup.

Your ERP holds the shipment data. But pulling past-due orders across multiple sites and systems means someone builds an Excel file every morning, or nobody does. By the time a customer calls, the order has been late for days and no one owned it.

Capacity limits buried in your ERP, invisible to the people scheduling work.

Work center loading lives in the production module. Labor efficiency lives in time tracking. Neither is visible to the planner building next week's schedule. Overcommitments don't surface until a work center is already at 110% and delivery promises are already made.

SQDCP Framework

Safety, Quality, Delivery, Cost, People. One consolidated view across every site.

Operations IQ pulls SQDCP data from every plant, whether your team enters it through Marquis's built-in data entry forms or it flows directly from your ERP. The result is a single morning scorecard your ops leadership can act on before the shift starts.

Each pillar shows the current KPI, the threshold status, and the trend. A green dot means the site is on track. Amber means watch it. Red means someone is already on the phone. Executive dashboards roll every site into portfolio-level visibility so operating partners aren't waiting for a weekly call to know where fires are burning.

What's included
Daily KPI data entry forms, structured input for plant managers, no spreadsheet needed
Executive SQDCP dashboards, portfolio rollup for ops leadership and PE operating partners
Threshold-based alerts, notifications when any site breaks a KPI threshold
Trend history, rolling 30-, 90-, and 12-month views per pillar per site
Site
Safety
Quality
Delivery
Cost
People
Riverside
0 LTI
On Track
98.6%
FPY
87%
OTS
104%
A/E Labor
1 Open
Stable
Midwest City
0 LTI
On Track
96.8%
FPY
91%
OTS
112%
A/E Labor
0 Open
Fully Staffed
Coastal
0 LTI
On Track
98.1%
FPY
92%
OTS
103%
A/E Labor
1 Open
Recruiting
Refreshed daily · Alerts active on all thresholds · 3 of 6 sites shown
R12M OTS
83%
+6 pts R12M→R30D
R90D OTS
87%
↑ trending
R30D OTS
89%
↑ trending
On-Time Shipment: 6-Month Trend
On Time 1 Day 2–5 Days 6–20 Days 21–30 Days 30+ Days
95% Jan Mar May Jul Sep Nov 95% 87% 81%
Lateness breakdown. R12M late orders
18% 30+ Days
6% 21–30 Days
30% 6–20 Days
28% 2–5 Days
18% 1 Day

On-Time Shipment

Stop finding out about late orders at the customer complaint.

Operations IQ tracks on-time shipment against the customer's promised date across every plant and every ERP. The rolling 30-, 90-, and 12-month views let you see whether on-time performance is improving, where lateness concentrates by day-bucket, and which sites need intervention.

The lateness breakdown shows you not just whether orders are late, but how late. A business improving from 30-day misses to 1-day misses is on a fundamentally different trajectory than one with a flat OTS line. Operations IQ separates those two stories.

Alerts fire when OTS drops below threshold at any site. The same data feeds the Daily Order Triage so your team knows which at-risk orders to pull into active management before they miss.

Most Active Tool in the Suite

Every order that's at risk. Every day. In one place your whole network can see.

The Daily Order Triage is the tool your plant managers open first. It surfaces every past-due and upcoming at-risk order across the portfolio, shows who owns it, and lets every site enter status notes visible to the entire organization, in real time, without email, without a meeting.

All Open Orders
$28.4M
12,847 lines
Upcoming. Next 7 Days
$11.6M
4,420 lines
Past Due
$8.2M
3,214 lines
Past-Due Orders. Requires Action 5 of 3,214 shown
Promise Date Plant Customer Order # Days PD Owner Notes
05/10 Riverside Hartfield Industries PO-88210 6 Days J. Alvarez Partial ship confirmed, balance 05/18
05/12 Midwest City Kellerman Group PO-71489 4 Days M. Reyes Material in transit, ETA today
05/13 Coastal Pinnacle Distribution PO-92843 3 Days T. Brooks QA hold, pending inspection sign-off
05/14 Riverside Ambridge Systems PO-67330 2 Days C. Nolan —
05/15 Midwest City Vantage Industrial PO-55012 1 Day D. Fitzpatrick Production complete, staging for shipment
Past-due and upcoming orders in one triage view
Assign responsible owner per order line
Notes visible across the entire portfolio instantly
Filter by plant, customer, or days past due
Alerts when orders breach delivery thresholds
Live across every ERP and every site simultaneously

Capacity & Labor Efficiency

Know where you're overcommitted before the schedule is locked.

The Capacity Planner surfaces work center and resource group loading across every site. Overloaded work centers show in red before the production schedule is finalized, giving planners the visibility to adjust before promises are made to customers.

The LHV (Labor Hours Value) module benchmarks technician output against standard hours. Supervisors see who is performing, who needs coaching, and where efficiency gaps are creating cost overruns, with trend history to separate a bad week from a systemic problem.

Capacity Planner. Resource Group Loading
Assembly 80%
CNC. Line 1 96%
Electrical 72%
Machining 91%
Paint & Finish 58%
Quality / Final Inspection 83%
Over capacity   Watch   Available
LHV. Labor Efficiency Rankings Target: 85%
1 J. Alvarez
94.1%
2 M. Reyes
88.3%
3 T. Brooks
82.7%
4 C. Nolan
76.4%
5 D. Fitzpatrick
68.2%
LHV compares actual labor hours against standard hours per job. Values above 85% are on target. Trend history available per technician.
6 sites
in one operational view, updated daily across every ERP
−23%
reduction in past-due order lines after triage adoption
1 view
replacing 4 shift reports and a weekly ops spreadsheet
97%
OTS data accuracy, matched against ERP shipment records
“

The order triage tool changed how our plants start the day. By 7 AM, everyone knows which lines are past due and who owns them. We haven't had an end-of-shift surprise in nine months. That's not a small thing when you're running three sites on two different ERPs.

VP of Operations, PE-backed multi-site industrial manufacturer
Running Epicor Kinetic and Dynamics 365 across three plants

Built on the Marquis IQ Platform

Operations IQ is an add-on module. It runs on top of your existing Marquis IQ subscription, sharing the same ERP connections, customer records, and order data already flowing through the platform.

Inventory IQ, connect fulfillment data to replenishment

On-time shipment performance and order triage data from Operations IQ feeds into Inventory IQ's demand signals. Sites consistently missing delivery dates trigger safety stock reviews automatically, so replenishment catches up before the next order is late.

Cash IQ, late orders before they become late AR

Past-due order data from Operations IQ integrates with Cash IQ's AR aging view. When an order is late, Cash IQ flags the associated receivable so your collectors know the shipment status before they pick up the phone.

Pricing IQ, delivery performance into margin analysis

Pricing IQ's margin bridge gains full context when Operations IQ data is in the picture. Expediting costs, overtime labor from capacity overruns, and shipment cost variance are visible alongside the price-volume-mix analysis, so margin decisions account for the full delivery picture.

Built on Marquis IQ
Enrich
Item and facility masters standardized across sites, consistent part numbers, location codes, and production data so multi-plant comparisons are apples to apples.
Analyze
SQDCP scorecards, on-time shipping trends, and daily order triage built for manufacturing ops, not adapted from a generic BI template.
Act
Go-Gets flag past-due orders and delivery risk and put them in front of the coordinator who can act, before the line goes down.

Every past-due order has an owner. Operations IQ makes sure your team knows who.

See Operations IQ running on real fulfillment data in a live environment. Bring your largest plants and your most recent OTS report. We'll show you what the triage view looks like on your data.

Request a demo See the full platform

No commitment. We'll tell you honestly if Operations IQ fits your situation.